Privacy Policy

Introduction

At SKAVALA Visa, we take your privacy and the security of your personal data exceptionally seriously. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information when you utilize our visa and immigration platforms.

By accessing our services, you agree to the terms described in this policy. If you do not agree with our practices, please do not use our platform.

What we collect

• Identity data: name, email, phone, passport details you submit with applications.
• Application data: travel history, documents uploaded, case notes.
• Payment records: transaction references (we never store full card numbers).

How we protect it

Personal and travel data are encrypted at rest. Documents live in private storage accessible only through expiring signed links to your assigned caseworker. All administrative access is logged for audit.

Your rights (UK GDPR)

• Export: download all personal data we hold about you from your dashboard.
• Erasure: request deletion of your account and personal data, subject to legal retention duties.
• Rectification: correct inaccurate profile information at any time.

Cookies

We use strictly necessary cookies for authentication and optional analytics cookies — only after your consent via the cookie banner. You may change your choice by clearing site data.

Contact